We are seeking a motivated and customer‑focused Sales Manager to join a growing automotive team. This role is ideal for individuals who thrive in a dynamic sales environment, enjoy building strong client relationships, and are passionate about delivering an exceptional customer experience.
Main Duties & Responsibilities
- Promote and sell the brand while increasing customer awareness and product knowledge.
- Build and maintain strong relationships with customers, addressing all vehicle‑related queries before and during the sales process.
- Present and explain vehicle features, conduct test drives, and support customers in making informed purchasing decisions.
- Manage all documentation related to vehicle sales and handle customer payments (cash or cheque).
- Coordinate vehicle preparation and delivery, ensuring customers receive a thorough explanation of the vehicle’s interior, controls, and functions.
- Provide ongoing support to customers and conduct regular follow‑ups on pending queries.
- Handle and follow up on customer complaints related to the sales department in line with company standards.
- Open and close the showroom, ensuring both the premises and vehicles are always maintained in excellent condition.
- Report any cleaning or maintenance needs to ensure the showroom meets franchise standards.
- Maintain strict adherence to franchise guidelines and stay updated on all vehicle models, features, and new technologies.
- Attend local and international training sessions as required and share product knowledge with the sales team.
- Assist in organising and participating in new vehicle launches, motor fairs, and promotional events, including those held outside normal working hours.
- Stay informed about the automotive market, competitor pricing, and marketing strategies to support the development of effective sales and marketing plans.
- Support the Brand Manager and General Manager with budgets, business plans, marketing strategies, sales reports, stock ordering, and ad hoc reporting.
- Attend meetings with franchise representatives and cooperate during quality audits to ensure full compliance with franchise standards.
Educational & Skill Requirements
This role requires a mature, confident, and reliable individual with an outgoing personality, strong sales flair, and the ability to attract and engage potential clients. Ideal candidates should have:
- Sales management experience.
- Experience in automotive sales (considered an asset).
- Excellent verbal and written communication skills.
- Fluency in Maltese and English.
- Proficiency in Microsoft Office applications.
- Diploma‑level education.
If you’re passionate about sales and eager to grow within a dynamic automotive environment, we’d be delighted to hear from you. Apply today and take the next step in your career with a team that values dedication, professionalism, and continuous development.
If the above roles are not for you, but you know someone who might be interested, refer a friend to StreetHR and receive up to €300 upon successful placement. Terms and Conditions apply. Speak to us for more information on careers@streethr.com.mt