Our client in the CSP industry is looking to recruit an Operations Manager. Job outlines and duties as per below.
Duties & Responsibilities:
- Oversee and optimise operations across corporate services, finance, accounting, compliance, and administrative functions;
- Develop and implement internal policies, operational manuals, and systems aimed at increasing efficiency and improving service standards;
- Supervise client onboarding and offboarding procedures, ensuring adherence to regulatory timelines and quality benchmarks;
- Maintain and enhance portfolio monitoring practices in alignment with internal policies and applicable regulatory obligations;
- Collaborate with the Finance Manager to ensure accurate financial reporting, seamless financial operations, and secure organisational data management;
- Coordinate with corporate and accounting teams to ensure timely fulfilment of statutory and internal client obligations;
- Liaise with AML, Risk, and Compliance functions to uphold robust internal controls and regulatory compliance;
- Oversee operational systems and infrastructure in partnership with IT providers to ensure alignment with business needs and regulatory standards;
- Lead the rollout of new tools, systems, and operational enhancements that drive performance and scalability;
- Ensure data protection, cybersecurity measures, and business continuity plans are consistently maintained and regularly updated;
- Support both internal and statutory audits by facilitating timely access to documentation and relevant responses;
- Foster a workplace culture focused on accountability, collaboration, and ongoing improvement.
Qualifications:
- Demonstrated experience in a comparable operations management role within a financial services or regulated environment;
- Solid understanding of corporate governance, regulatory frameworks, and operational requirements within the financial sector;
- Strong leadership, strategic planning, and project execution capabilities;
- A degree in Business Administration, Law, Finance, or a related field is considered advantageous.
Interested? Apply today!
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